Privacy and Cookies
Issues covered in our policy
– Information we collect about you
– How we use the information about you
– Access to your information and correction
– Other websites
– How to contact us
What information do we collect about you?
We collect information about you when you make a request to book St Matthias Hall, the Dissenters Gallery or St Matthias Church. This may be via our website booking page, by email, on the phone or in person. The information we collect may include your name, email address, phone number and details of the event you are planning to hold. We may also collect information about you if you voluntarily complete customer surveys or provide feedback.
How will we use the information about you?
We collect information about you in order to process a potential booking, get in touch with you about an aspect of the booking and to take a deposit if you decide to confirm a booking with us. We may also share your name and contact details with our third party suppliers should this be relevant to your booking. All information is held on a password-protected server or password protected email.
We may like to send you information about booking St Matthias Halls in the future, which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have the right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, get in touch to let us know this. Contact details are at the bottom of this page.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address below. Requests will be granted within 30 days. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer used to track visitor use of the website and to compile statistical reports on website activity.
If you use our website we will collect and process the following data about you:
Information we collect about you
With regard to each of your visits to our website we may automatically collect the following information:
– technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, and operating system and platform;
– information about your visit, including the URL, page response times, download errors, and page interaction information (such as scrolling, clicks, and mouse-overs).
Strictly necessary cookies
These are cookies that are required for the operation of our website. They include, for example, cookies that allow us to know that you have clicked ‘OK’ on a pop up box.
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. We currently use an analytics service provided by Google.
How to contact us
By email: email@example.com
By phone: 020 7923 2726
By post: CCS, St Matthias Hall, Wordsworth Road, London N16 8DD